Banking - The Power of Empathy

When the majority of the country issued stay-at-home orders due to the pandemic, businesses were forced to shut down and countless employees were furloughed. Once they were allowed to reopen and workers were asked to return, new fears caused by COVID-19 began to be realized. If workers returned, they risked their health and that of their families; if they chose not to, they faced unemployment and ineligibility for benefits.

Despite the new safety and social distancing regulations in place, these concerns still heavily weighed on the lives of employees. What could companies do to ease and comfort these workers who were risking their lives for the sake of employment? Learn how one banking company created a solution that demonstrated empathy for their employees and helped them cope with an unprecedented new reality and environment.

Read about the solution here.