The Employee Experience Gap

In February 2020, a Trendicators report with research by Dr. Jack Wiley, E2E Group’s chief scientific officer, outlined what employees wanted most from their manager. Their latest report, The Employee Experience Gap, is an update that reflects on what employees actually want and what managers think employees want.

The pandemic has heavily affected organizations and employees, making the Employee Experience more important than ever. Managers play a crucial role in employee engagement, retention and performance. If an organization is disregarding the influence a manager has in their role, it’s time to reevaluate and help them create more purposeful experiences for employees and candidates. This report discusses several ways that both employees and managers can effectively communicate to ensure they’re both obtaining what they want.

Read the full report here.