Unlock the Power of Gifting
Gifting isn’t just thoughtful – it’s strategic. Learn how small gestures can build big loyalty with both customers and employees in our latest blog post.
5 Inexpensive Ways to Celebrate Customer Service Week
It's Customer Service Week, so take this opportunity to celebrate your customer service team with some fun and engaging activities that show appreciation of all they do for your organization. Here are five inexpensive ways to celebrate Customer Service Week, based on activities our Hinda team has put together in our Chicago office.
5 Essential Components of a Customer Loyalty Program [Infographic]
A company’s future worth rests on how it handles and treats its current customer base. Our infographic provides an overview of five components to ensure success in your customer loyalty program, whether you’re starting from scratch or doing a program overhaul.
Why Every Online Business Should Take Customer Loyalty Seriously
According to research by Harvard Business School and Bain & Co., increasing customer retention by just 5 percent can boost profits anywhere from 25 to 95 percent. Even small increases in customer loyalty can provide big benefits in the bottom line for a business, and the benefits stretch even farther for online businesses.