The Changing Workplace and Employee Engagement
“Organizations unprepared to deal with this shifting environment will likely fall prey to competitors able to strip them of their best workers — and ultimately their best customers.”
Over the last few years, we’ve seen various changes affecting the workplace — the increase of remote work, the desire for employee flexibility, and global supply chain issues. While the pandemic did not cause this shift in the industry, it definitely sped up the changes.
Businesses that were directly impacted by the pandemic like those related to food service, travel, and leisure are experiencing quit rates that are creating a demand for workers. When an employee decides to work for a competitor or a different industry, it will become more difficult for your business to care for customers if you’re short-handed. Being able to engage and show appreciation to your employees while you still have them will be key to ensuring they’ll remain loyal to your business.
The Wise Marketer has released an article by Hinda’s own Ric Neeley who further details the labor situation and what can be done to get serious about engagement initiatives.