COVID-19 Will Change the Concept of Loyalty
Over the past few weeks, we have witnessed policies put into place that have changed our daily lives as a result of COVID-19. Millions of people in the United States are currently under stay-at-home orders, only able to leave their homes for necessities. In just the past week, an additional 6.6 million Americans have filed for unemployment, bringing the total to over 17 million claims.
We cannot predict when COVID-19 will end, but what we do know is that its effects will continue to shape the way we live for years to come. The Wise Marketer has released an interview with Mladen Vladic, General Manager of the Loyalty Division at FIS, who gives insight into how the concept of loyalty will change because of this pandemic.