It's common knowledge that in order to remain profitable and popular, companies need to put their customers first. The same concept can (and should) be applied toward employees. Companies need to treat their employees as if they're customers. Loyal employees are just as important to the future of the business as loyal customers are.
I found this infographic on Get Satisfaction's blog. In business to build customer communities for companies, they happen to know a thing or two about customer loyalty. Looking at this infographic, a lot of the information can be related to employees. For example, the number one reason why customers leave a company is due to the treatment they received. I believe the same can be said for why employees leave a company.
What do you all think? Should companies treat their employees like customers? What other ways can companies lose employees?