NEWS: Hinda’s Business Development Director, Gregg O’Neill, Featured in Loyalty360™
Hinda’s business development director, Gregg O’Neill, is featured in an article recently published on Loyalty360™.
Hinda’s business development director, Gregg O’Neill, is featured in an article recently published on Loyalty360™.
According to research by Harvard Business School and Bain & Co., increasing customer retention by just 5 percent can boost profits anywhere from 25 to 95 percent. Even small increases in customer loyalty can provide big benefits in the bottom line for a business, and the benefits stretch even farther for online businesses.