Are Your Employees Driving Your Customers Away?
Here’s a look at how to complete your marketing program with your front-line assets — your employees.
Generational or Life Stage Influence?
Generational Influences are broad and directional. Life Stage Influences, however, are much more narrow and specific to individuals…
Emotional Connections Create Loyal Customers
For customers, loyalty to a brand, product or business comes down to feelings. Today’s loyalty practitioners must seek out every opportunity to nourish their relationship with their customers to enhance that emotional connection.
What’s Next for Customer Loyalty?
Check out Loyalty 360’s interview with our very own Hinda President, Mike Donnelly.