IRF Releases 2020 Metrics of Success Study

The Incentive Research Foundation conducted their first Metrics Study in 2018. The study looks at how program owners rate their incentive reward initiatives and gauge success. It also accesses the challenges sponsors face in measuring success and some of the areas of improvements important to program owners. 

Check out this Metrics of Success Infographic from the IRF summarizing their findings.

And for a more detailed look, click here to see their Metrics of Success White Paper.