What’s Next for Customer Loyalty?

Loyalty 360, an association for customer loyalty, brings together the best voices the industry has to offer. Recently, they asked Hinda President, Mike Donnelly, for some advice to help marketers get the most from their programs. They discussed:

• Changes in loyalty program

• The biggest challengers loyalty marketers face today

• Using data to overcome challenges

• And the next big thing in loyalty

Check it out: Hinda Incentives President Offers Advice on Data Use

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